Updated: September 2024

This Privacy and Cookie Policy (“Policy”) applies to your access and use of all areas of the platform and services under Empera Future Solutions LLC (“we”, “us”, or “our”). It covers the domains www.empera.trade and shop.empera.biz (collectively referred to as the “Platform”), as well as all documents, data, materials, and information available on it.

This Policy is relevant to all platform visitors and users (“User”, “you”, “your”). We encourage you to read this Policy thoroughly along with our Terms and Conditions. By engaging with Empera Future Solutions LLC, you agree to the processing, collection, storage, and transfer of your personal information as described in this Policy.

DEFINITIONS

1.1. “Account” signifies your registered account on the Empera Future Solutions LLC platform.

1.2. “Personal Data” denotes any information that directly or indirectly identifies a natural or legal person, including sensitive data, commercial data, and user opinions or actions.

1.3. “External Platforms” include third-party entities, like regulated cryptocurrency exchanges, whose APIs we use to provide API-service, but are not our official partners.

ACCEPTANCE

By using our Platform, you agree to the terms of this Policy. If you disagree with any part of this Policy, please discontinue using our services. You may withdraw your consent at any time by contacting us as outlined in the Contact Information section below.

POLICY PURPOSE

We are committed to the privacy of your personal data and aim to protect it. This Policy details how we collect, store, process, share, and use your personal data on the Platform, ensuring compliance with international standards such as the GDPR.

PERSONAL DATA COLLECTION

We collect and retain personal data to improve and facilitate our services. This data includes:

• Full name
• Date of birth
• Email address
• Nationality
• Wallet addresses
• Transaction details
• Passport or National ID numbers
• Telephone numbers
• Occupation
• Other necessary service-related information

We also collect technical data from your platform usage, such as:

• IP addresses
• Browser types and versions
• Time zone settings
• Platform and operating systems
• Transaction histories
• Page views and clicked links

USE OF PERSONAL DATA

We use your personal data to:

• Service Provision: Deliver our products and services effectively.
• Compliance: Adhere to legal and regulatory obligations.
• Security: Maintain the integrity and security of the Platform.
• Fraud Prevention: Identify and prevent fraudulent activities.
• Communication: Engage with you for updates and inquiries.
• User Experience: Improve and personalize your interactions with the Platform.
• Customer Support: Assist you with any issues or questions.
• Marketing: Conduct promotional activities, subject to your consent.

DATA TRANSFER

Your personal data may be shared with certain third parties, including external partners essential for our operations. These transfers are conducted in compliance with applicable laws.

Due to the international nature of our operations, your data may be transferred internationally, including outside the EEA. We ensure these transfers comply with GDPR and related data protection laws. We use safeguards like standard contractual clauses to protect your data during these transfers.

PERSONAL DATA PROTECTION AND STORAGE

We implement physical, technical, administrative, and procedural safeguards to protect your personal data, utilizing encryption, firewalls, and secure authentication processes.

DATA RETENTION

Your personal data is retained only as long as necessary for the purposes it was collected or as required by law, typically for five years post our relationship. Data from cookies may be stored up to one year from their expiration.

DATA PROTECTION RIGHTS

Under the data protection laws of St. Kitts & Nevis and GDPR, if you are in the EEA, you have rights to access, correct, erase, restrict, or transfer your data, and to object to its processing.

COOKIES POLICY

Cookies are small files stored on your device that help improve your experience. We currently use essential cookies and may in the future use others for tracking and analytics. Changes to cookie use will be communicated, and consent obtained as required.

You can manage cookie settings through your browser, but disabling essential cookies may affect functionality.

POLICY CHANGES

We may update this Policy at our discretion. Changes will be posted here. We advise regular review of this Policy to stay informed. Continued use of the Platform after updates indicates acceptance of the new terms.

CONTACT INFORMATION

For questions or concerns regarding this Policy, please contact us at: [support@empera.biz].